Double arrow
Visit skillsmith.com to Learn About Us

Develop Staff Skills to Boost Revenue & Team Performance by 45% Annually

Our coaching programs are designed to help hospitality professionals develop the skills required to offer exceptional customer experiences and convert qualified leads into paying customers.

Start Your Free Trial

Build Immediate
Customer Connections

The hospitality industry is service-focused, and an inadequately trained sales team can result in customers slipping through the cracks. Our programs develop the skills to offer pleasant customer service experiences that leave a lasting impression.

  • Leadership development
  • Critical listening skill development
  • Pre-set learning paths
  • Learning path customization

Expedite Staff  Onboarding

Overcome friction everytime a new hire joins. Get your employees up to speed with the basic values that the hospitality industry stands on and the best practices to follow.

  • Bite-sized content designed by experts
  • Badges for motivation
  • Dynamic leaderboards
  • On-demand 1-on-1 sessions

Create a Culture of
Resilience & Safety

Develop a team that stands by each other in the face of adversity. Our program creates equal opportunities for everyone, builds deep connections with the organization, and fosters the spirit of belonging.

  • Delivering and receiving feedback
  • Create goal cards
  • Individual & team-level progress tracking
  • Promotes on-the-spot recognition

Offer Great Customer

Fine-tune your team’s skills for high win rates by initiating meaningful conversations and offering a consultative approach & solutions proactively.

  • Case study-based coaching methodology
  • Platform to interact and role-play
  • Auto-enrollment to a thriving community
  • Access to a rich network of enthusiasts & professionals

Develop Staff Skills to Boost Revenue. Get Started Today!

Start Free Trial